Customer Service Survey - SPHERO PAINTS

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You recently contacted our customer service department and we want to be sure that you're satisfied with the outcome. Please complete this short survey. Your feedback will be used to improve our service.

* Indicates required field

* In your most recent customer service experience, how did you contact the representative? *

In Person Telephone / Mobile Twitter Facebook Youtube

If Other please specify: *

* About how long did you have to wait before speaking to representative? *

I was taken care of immediately Within minutes Within hours Within a day Within a week Within a month

* Did the customer service representative handled my concern professionally? *

Strongly Agree Agree Neutral Disagree Strongly Disagree

If Other please specify: *

* What would best describe what happened? *

Quickly solved the problem Kept me waiting on hold Had to explain several times Didnt know how to handle problem Had to ask others

If Others, please specify. *

* Is the customer service representative very knowledgeable? *

Strongly Agree Agree Neutral Disagree Strongly Disagree

* How well do each of the following words describe your customer service representative? *

Very Poor Poor Average Good Very Good

If you still have a problem, please consider giving us another chance to fix it. Complete the following information and a customer service manager will contact you.

Name *

First

Last

Email *

Phone Number *

* If there were some things we could improve upon in regards to our customer service rep, what would that be? *

I agree to receiving marketing and promotional materials *

Submit

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Home
About Us
Gallery
Products
Shopping Cart
- Color Charts
Store Locations
Contact Us
- Have a complaint?
SPHERO VIP Club